In early 2022, per updated DOL guidance*, if plan sponsors or employees
have not yet opted in to electronic delivery (eDelivery), employees may begin
receiving hardcopy quarterly account statements by mail. To avoid any
unexpected change to the way statements are received today, you or your
employees are encouraged to indicate preferences for eDelivery.
If you haven’t already, here’s how to get started.
Enroll the plan from the plan website by clicking the eDelivery banner on
the home page or navigating to Plan > Delivery Services. You’ll be asked to
provide workplace email addresses to add employees. Next, choose how you want
to notify employees about eDelivery. We'll help by mailing the initial paper
notice for a fee or providing you with a template—the choice is yours.
To prepare your employees, continue to encourage them to register for an
online account by sharing our updated Digital Capabilities Guide, which can be
found on the plan website under Resources > News & Communications. If an employee doesn’t
have an available workplace email, they can sign up from the employee website
by selecting eDelivery as an option in their profile settings and provide their
personal email address.
Employees enrolled in eDelivery will begin to receive documents more
securely as they become available for eDelivery. Beginning in the first half of
next year, we plan to make Summary Plan Documents (SPD), Summary of Material
Modifications (SMM), and Annual Notices available for eDelivery. Please note
that 1099-R forms for tax year 2021 will be sent electronically to participants
who have elected to receive them via eDelivery.
eDelivery makes it fast, flexible, and convenient for your employees to
receive important plan-related documents such as account statements and
enrollment guides—and it’s easier and more cost-effective for you. Don't wait.
Enroll in eDelivery today!
*Department of Labor guidance permitting the delivery of
postcards to participants informing them that their statements are available online
will end on January 27, 2022.